Frequently Asked Questions

How can I confirm my 911 registered address? Please dial 922 from your Google Voice Phone+. You will hear your address read back to you. Please verify that it is correct, and please contact us if there are any changes. This applies only to Google Voice Phone+, as Google Voice MultiPhone does not have 911 service available, as it is only for users outside of the USA.

Can I leave my international outbound calls routed through Google Voice, while paying Google Voice's per minute rates? Yes, in fact this is the default configuration of users not opting to purchase any flat rate internatonal package.

How Can I see my call logs? Your call logs for USA and Canada calls are available through the Google Voice web site. If you do not subscribe to any of our flat rate international packages, then all of your international calls will appear on and bill through the Google Voice portal. If you subscribe to any of our flat rate internatonal packages, those calls may or may not be available through a separate portal, as this will vary by destination.

I have less than three devices, can I add more devices later? When you set up your Google Voice MultiPhone or Google Voice Phone+ account you may request up to three SIP and/or IAX accounts to register your devices to. If you have less than three device we can add more accounts for your devices, up to three. Please contact us with your request and include your Google Voice MultiPhone or Phone+ number.

I want more than three devices, how can I do this? Please contact us with your request and include your Google Voice MultiPhone or Phone+ number, if any and the total number of devices you need.

I paid for a Google Voice Phone+ or MultiPhone account but am having trouble setting up Google Voice or my devices. If you need assistance setting up a Google Voice account, or SIP or IAX hardware for use with Google Voice MultiPhone or Google Voice Phone+, and have paid the initial fee, please Contact us. It is easier for us to help you with this by remote control of your computer. We will not offer any assistance unless the account fee was paid in advance. Once the fee is paid however, we are happy to help!